Privacy Policy

We are committed to protecting your personal data and your privacy. This Privacy Policy explains how we collect, use, and safeguard your information.

1. Information We Collect

We collect several types of information to provide and improve our service to you:

  • Personal Information: This includes your full name, delivery address, phone number, and email address when you place an order or contact us.
  • Payment Information: Your payment transaction details (e.g., card number) are securely processed by our accredited payment service providers. We do not store your payment card details on our servers.
  • Automatically Collected Data: We may automatically collect information such as your IP address, browser type, and how you interact with our website to improve your experience.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To process, manage, and deliver your orders.
  • To communicate with you regarding your orders and inquiries.
  • To improve our services and your experience on our website.
  • To send you promotional offers (only if you have explicitly consented to this).

3. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties for their marketing purposes. We may share your information with:

  • Service Providers: Trusted third parties who assist us in operating our website, conducting our business, or servicing you (e.g., delivery partners, payment processors). These parties are obligated to keep your information confidential.
  • Legal Compliance: When required to do so by law or in response to valid legal requests.

4. Data Security

We implement reasonable security measures to protect your personal data from unauthorized access, alteration, or disclosure.

5. Your Rights

You have the right to:

  • Access the personal data we hold about you.
  • Request the correction of inaccurate data.
  • Request the deletion of your personal data, subject to any legal obligations that may require us to retain it.

6. Changes to This Privacy Policy

We may update this policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date.

7. Contact Us

If you have any questions about this Privacy Policy, please contact us via:

  • Phone: 01222209848
  • Visiting: One of our branches listed below.